Retained, Contingent and Flat Fee Recruitment Models

Hiring in EdTech is not just about filling a vacancy. You are asking someone to shape products that reach learners, influence teachers and often represent your brand in schools, universities or ministries.

The way you work with a recruitment partner has a huge impact on the quality of the hire, the time it takes and how much risk sits on your side.

At RecruitHer we work almost exclusively in EdTech and adjacent sectors. We see three main models in use.

  1. Contingent search
  2. Retained search
  3. Partnership search, a hybrid that borrows from both

Each has a place. The key is matching the model with the seniority of the role, the complexity of the brief and how strategic the hire is for your roadmap.

Contingent search

Best when speed matters

This is the model most people know. No placement, no fee.

You brief several agencies or sometimes one specialist partner. They search the market and you only pay if you hire someone they introduce.

In EdTech this works well for roles such as:

  • Sales Development Representative
  • Account Executive for a defined territory
  • Customer Success Manager
  • Implementation specialist
  • Marketing generalist

These searches are usually about capacity and coverage rather than brand new leadership. Skills are more transferable and there is already a clear playbook.

What it feels like

You receive a flow of CVs, often quickly. The focus is on matching to a job description rather than deeper organisational design. Some agencies will send anyone who looks close. A specialist EdTech recruiter will narrow the list to people who understand both education and commercial reality.

Commitment level

There is no exclusivity. You can use internal talent teams, several agencies and your own network at the same time. The agency can also step away if the search becomes difficult.

Why EdTech companies choose it

  • You need someone in seat soon
  • The role is important but not a board level decision
  • Budget needs to stay closer to twenty to twenty five percent of base salary
  • You want to test the market before committing to a larger project

Where it can fall short

For senior roles, or when you need a very specific profile such as a woman leader with deep curriculum expertise, contingent search can become noisy rather than strategic. Agencies chase speed instead of alignment and you become one of many briefs on their desks.

At RecruitHer we mainly work on a contingent basis for mid senior commercial and customer roles, but we keep the shortlists tight and sector focused so you are not drowning in CVs.

Retained search

Best when the hire will change the direction of the company

Retained search is usually reserved for leadership and board roles where a mis hire is expensive and highly visible.

In EdTech that might mean:

  • Chief Revenue Officer
  • Vice President of Sales or Marketing
  • Chief Product Officer
  • Chief Learning Officer
  • Regional General Manager
  • Independent board member with education or policy background

What it feels like

You work with one search partner who runs a structured process. They map the market, approach passive candidates, manage confidentiality and guide you through assessment and offer stages. Shortlists are small and curated.

Commitment level

You commit to working only with that search firm for the role. In return they invest serious time in understanding your mission, your culture and your diversity goals. They are expected to fill the role rather than simply send profiles.

Commercials and guarantees

Traditional executive search fees in the wider market often sit between thirty five and fifty percent of total compensation and are paid in stages. Guarantees are commonly around a year because the expectation is that this person will shape strategy, team structure and future hiring.

When EdTech firms use retained search

  • You are hiring your first senior commercial leader
  • You are entering a new region and need someone with deep local networks
  • You want to improve gender balance at leadership level
  • You need candidates who are unlikely to respond to job ads

At RecruitHer we recommend a retained style engagement when the brief is strategically critical and when you want strong representation of women and under represented groups on the shortlist.

Partnership search

Best when you want depth without a heavy upfront fee

Many growing EdTech companies sit between the two extremes. You may be hiring a Head of Sales, Head of Customer Success or Director of Learning Design. These hires are crucial but a full traditional executive search sometimes feels like overkill.

Partnership search is a hybrid model.

What it looks like

  • You work exclusively with one specialist recruiter
  • The recruiter behaves like a retained partner, not a volume agency
  • Fees sit between typical contingent and executive search levels
  • Payment is often tied more closely to start date and retention rather than large upfront instalments
  • Guarantees are longer, often six to twelve months

Why this works well in EdTech

EdTech hiring often crosses two worlds. You need people who understand pedagogy and outcomes, but who can also lead revenue, product or strategy. That is a small talent pool. A partnership model gives your recruiter the focus and commitment to run a deeper search while keeping commercial risk reasonable.

At RecruitHer we often use this approach for:

  • Senior commercial leaders outside the C suite
  • Heads of Implementation or Professional Learning
  • Country or regional leads for new markets
  • Specialist roles where you want diverse shortlists and strong sector credibility
How to choose the right model for your next EdTech hire

When we advise founders, CEOs and people leads, we ask three questions.

  1. How strategic is this hire
    If this person will own revenue targets, product direction or culture, you will want either a retained or partnership approach. If they are adding capacity in an existing structure, contingent can work well.
  2. How specific is the profile
    If you simply need an experienced Account Executive in the United Kingdom, the market is broad. If you need a woman leader with K twelve experience, exposure to ministries and a track record in international expansion, the search becomes more precise and benefits from exclusivity.
  3. What is the cost of getting it wrong
    Replacing an SDR is frustrating. Replacing a Head of Sales after six months can cost you a year of pipeline and damage your reputation with schools. For high impact roles, longer guarantees and a more consultative process usually pay for themselves.
Where RecruitHer fits

RecruitHer focuses on EdTech and education aligned organisations. We specialise in talent that bridges education and business, with a strong emphasis on women and diverse candidates.

We typically work in two ways.

  • Flat fee contingent search for mid senior roles in sales, customer, partnerships and learning
  • Flat fee partnership style search for leadership and critical specialist roles where you need depth, discretion and a strong diversity focus

Whichever model you choose, the goal is the same. You want someone who will understand your product, your learners, your buying cycles and your culture, and who can grow with you as the market evolves.

If you are unsure which approach fits your next hire, we are happy to talk it through and map out the options.

Recruitment fees

Recruitment fees can feel confusing because every agency frames them differently. In EdTech, where budgets are tight and hiring decisions directly affect product adoption, clarity matters.
Here is how the three main models typically work and what you should expect when partnering with RecruitHer.

Contingent Search Fees

Best for: Mid senior commercial and customer roles
Fee Range: 18 percent to 25 percent of base salary
When you pay: Only when the candidate starts
Guarantee: Usually 3 months

This model carries no upfront cost. You pay only if RecruitHer successfully places someone. For EdTech companies hiring SDRs, AEs, CSMs or implementation specialists, this makes budgeting simple and low risk.

Why contingent works for early and growth stage teams:

  • You can move fast without financial commitment
  • You see vetted candidates quickly
  • It is easy to hire multiple roles in parallel

Where the risk sits:
Because agencies get paid only at the end, many firms prioritise speed over quality. At RecruitHer we counter this by specialising exclusively in EdTech talent so your shortlists remain targeted, diverse and highly relevant.

Retained Search Fees

Best for: Executive and strategic roles
Fee Range: 20 percent to 30 percent of total compensation
When you pay: Typically in three instalments

  1. On signing
  2. When the shortlist is presented
  3. When the candidate is hired
    Guarantee: 6 months

This model gives you maximum commitment from your search partner. Because the work is paid for as it happens, the recruiter invests time in deep market mapping, reaching passive leaders and approaching candidates who would never apply to a job ad.

Why retained works for EdTech:

  • Crucial roles like VP Sales, Chief Product Officer, Chief Learning Officer or Country Manager require deep sector knowledge
  • Talent pool is small, especially for diverse or women leaders
  • These hires directly shape product, culture and expansion

Where the value sits:
You are paying for depth, accuracy, and the ability to confidently hire someone whose decisions will influence your company for years.

Partnership Search Fees (Hybrid Model)

Best for: Senior but non C suite hires
Fee Range: Between contingent and retained
Typically 22 percent to 30 percent of total compensation
When you pay:
Often one instalment upon candidate start date, sometimes with a small engagement fee depending on the scope
Guarantee: 6 months

This model gives you retained search quality without large upfront instalments.
It is the option most EdTech companies choose when hiring:

  • Heads of Sales or Marketing
  • Heads of Customer Success
  • Heads of Implementation or Professional Learning
  • Leaders for new regional expansions

Why partnership search is powerful for EdTech:

  • You get exclusivity and deeper commitment
  • Your recruiter fully represents your brand in the market
  • You avoid the upfront cash outlay of retained search
  • You still get a long guarantee period
  • Strong alignment with ED&I goals when sourcing diverse leaders

Where the balance sits:
You reduce risk while ensuring your recruiter treats the brief as a priority, not just another vacancy.

How RecruitHer Approaches Fees

We keep fees transparent, predictable, and aligned with outcomes.
No inflated percentages.
No salary-based penalties.
No unexpected add-ons.

Across all roles — mid–senior, leadership, and C-suite — RecruitHer operates on a Flat Fee Model.

Why Flat Fees Beat Percentage Fees (Across Every Role)

Flat fees create a cleaner, fairer, and more scalable hiring model:

  • Predictable cost per hire — you know the exact fee before you begin the search.
  • No punishment for paying competitive salaries — percentage-based fees penalise organisations for hiring better talent.
  • Simplifies budget approval — procurement teams prefer certainty over shifting fee structures.
  • Keeps incentives aligned — we’re rewarded for delivering the right candidate, not the highest-paid one.
  • Reduces friction and accelerates hiring decisions.
  • Fair for roles with varied OTE structures, which is particularly relevant in GTM-heavy EdTech organisations.

Flat fees remove financial guesswork — and eliminate the perverse incentive of recruiters pushing high-salary candidates to maximise commission.

Mid–Senior GTM Roles (AE, CSM, PMM, RevOps, Sales Managers)

We charge a simple flat fee per hire, payable only when your candidate starts.

  • Contingent search
  • Flat fee (salary independent)
  • Fast shortlists
  • 45-Day Guarantee available
Senior Leadership Roles (Heads of, Directors, Vice-President level)

These roles follow our Flat Fee Leadership Search Model:

  • Fixed cost per search (not tied to compensation bands)
  • Extended guarantees
  • Broader candidate mapping
  • No heavy upfront retainers

You receive leadership-level search quality without the inflated traditional retained-fee model.

C-Suite Roles (CRO, COO, CEO, CCO, CPO, CHRO)

Even at the highest tier, we maintain flat and transparent fees.

The C-Suite Flat Fee Retained Model:
  • A single fixed fee for the entire search
  • No percentage of compensation
  • No escalators or hidden charges
  • Full-market mapping with a diversity-first approach
  • Tailored specifically to EdTech’s unique combination of pedagogy and commercial strategy

This is how executive search should operate:
aligned with outcomes, not compensation inflation.